I am Nicola Subben, the founder of Ngage Training and I bring with me more than 20 years of experience in Learning & Development, which includes Training, Leadership Development, Enhancing Performance and various Organisational Development solutions.
With a hands on approach, Ngage Training solutions are aimed at improving customer service, performance, employee morale and productivity through carefully designed interventions which encourage engagement.
My experience comes with a credible track record of building team spirit and motivating individuals through engagement to perform to their optimum potential, increasing productivity through an improved mindset.
Having worked with all levels of management across diverse groups, I am a seasoned facilitator, with a transformational approach to learning and people development.
With an unwavering passion for achieving exceptional customer service excellence, my unconventional approach enhances individuals and teams to unleash their potential for better results.
My facilitation style is one that comes with a “personal touch” – getting involved to make a positive difference by offering training solutions that are designed for your unique challenges and organisational culture as opposed to a “one-size-fits-all” approach.
From facilitation of training, to talent management and succession planning solutions – you can rest assured that individuals and teams will feel empowered and leave with a sense of value after every interaction.
Below is a list of some of the companies I have worked for/with:
- Telecommunications, Government, Banking, Construction, Manufacturing, Tele-marketing, Travel, IT, Retail, FMCG, Consulting
- Siemens – Call/Service Desk & Engineering Departments
- Gauteng Shared Services Centre
- Standard Bank and Stanbic (Zambia)
- La Farge
- Midlands Trim, Aunde SA, BMW SA
- The Innovation Group
- Rennies Group
- Taxi Scrapping Administrator
- Premier FMCG – Mills, Bakeries, Depots, Grocery Division
- Akhile Management & Consulting
- Achieve Global